To gauge the magnitude of fake reviews on E-Commerce platforms which mislead consumers into buying online services or products and to prepare a roadmap ahead, the Department of Consumer Affairs (DoCA) in association with the Advertising Standards Council of India (ASCI) will be holding a virtual meeting on Friday, 27th May, 2022 along with various stakeholders.
The discussions will be broadly based on the impact of fake and misleading reviews on consumers and possible measures to prevent such anomaly. In this regard, Secretary DoCA, Shri Rohit Kumar Singh has written to all stakeholders: E-Commerce entities like Flipkart, Amazon, Tata Sons, Reliance Retail and others besides, Consumer Forums, Law Universities, Lawyers, FICCI, CII, Consumer Rights Activists etc. to participate in the meeting.
To gauge the magnitude of fake reviews on E-Commerce platforms which mislead consumers into buying online services or products and to prepare a roadmap ahead, the Department of Consumer Affairs (DoCA) in association with the Advertising Standards Council of India (ASCI) will be holding a virtual meeting on Friday, 27th May, 2022 along with various stakeholders.
The discussions will be broadly based on the impact of fake and misleading reviews on consumers and possible measures to prevent such anomaly. In this regard, Secretary DoCA, Rohit Kumar Singh has written to all stakeholders: E-Commerce entities like Flipkart, Amazon, Tata Sons, Reliance Retail and others besides, Consumer Forums, Law Universities, Lawyers, FICCI, CII, Consumer Rights Activists etc. to participate in the meeting.
‘Since the issue impacts people shopping online on a daily basis and has a significant impact on their rights as a consumer, it is important that it is examined with greater scrutiny and detail,’ the letter states.
